Alf from Mt Waverley
Published in Case Studies, 24th Feb 2020
Alf, a resident of Mt Waverley, received a letter from Yarra Valley Water stating that he had a suspected water leak on his property and that they required him to contact a plumber to fix it ASAP.
Alf had used O’Shea Plumbing to complete some sewer works previously and had no hesitation in contacting us again. Alf spoke to Lawrie (O’Shea Plumbing owner) who was in the Wantirna base and organised Andrew (an O’Shea plumber) to come have a look at this potential water leak.
Andrew arrived on site shortly after and went about explaining the service Alf should expect from O’Shea Plumbing. Options were given and a quote written up explaining everything that Andrew was going to do to investigate the potential leak. In the quote, Andrew detailed that he would have to remove plinth boards to gain access underneath the house as he had found water pooling and could hear a slight hiss of water.
Alf approved and Andrew went ahead with the water leak investigation. Andrew identified the pipe material and soon found the leak. This was made easier as Andrew had asked Alf to turn on the water mains which dampened Andrew in the process.
The water was then turned off and Andrew had the pipe fixed in no time, turned the water back onto the house and replaced the plinth boards.
This was a good outcome for Alf as the leak was easy to find and fix. Andrew didn’t even need to get out the pipe and leak detection equipment, one of the many specialised pieces of equipment that O’Shea Plumbing has available.
To guarantee his work, Andrew checked the water pressures to the property and finished up by discussing the results and benefits of pressure reduction with Alf.
O’Shea Plumbing’s quick, reliable service means that you can solve your water leak issues in no time. All you need to do is contact us on 03 9888 2887.