When you choose to come to O’Shea Plumbing for your commercial or domestic plumbing needs, you can always expect the following: Personalised service, hands-on support, clear communication and effective results. We can come to you wherever you’re based in Melbourne,  (except the outer west) to provide a hassle-free plumbing experience that leaves you with tangible and satisfactory results.

 

1. Assessment and Consultation

The first thing we do when working with you is present and discuss the various services we offer, and determine which of these, we believe would offer the best solution to your plumbing problem. Of course, the final decision is ultimately up to you.  In most cases, we begin by getting the drain running again, then assess your drains using drain cameras to identify blockages. We will continue forward to clear the blockage in the most efficient way possible, and or give options for more permanent solutions

 

2. Cost Quoting

When discussing your options, we will always maintain full disclosure about the prices and fee structure associated with each. Please keep in mind that we price our services consciously, offering you the best possible value for money while also ensuring that we keep our quality high.

 

While some competitors may offer cheaper prices than what we quote, this typically indicates that the work they do is of a lower standard. Many of them simply punch a small hole in the blockage, which may permit water flow in the short term but then block up again if no further action is taken. Unfortunately, we have seen many clients pay for a budget plumber only to have to come to us later on to fix the mess they left behind.

 

At O’Shea Plumbing, we do not simply leave you with quick-fix, “band aid” solutions to your blockage. We will always, wherever possible, attempt to clear the drain completely so that you can long-term results.

 

3. Situational Support and Advice

Another common complaint we’ve heard from our customers is that other plumbers will claim that the drain needs to be dug up and replaced or relined, while these may be good options for you,  they are not the only options.. Before suggesting any sort of invasive replacement or relining, we will always attempt to first clear the drain naturally, if this is the option that you choose .

 

Of course, there are some situations (such as broken pipelines) that will require replacement. Otherwise, water will leak through the broken areas, attracting tree roots that can break the pipe further and cause additional blockages. In the event that more extreme measures are needed, we will consult with you and provide a full list of trenchless repair, relining or replacement prices before beginning the project.

 

4. Unblocking or Other Services as Needed

When O’Shea Plumbing carries out drain repairs,or replacement,  we always ensure that all correct procedures are adhered to. This includes providing the following services:

 

  • Consent obtained from Water Companies
  • Inspection booked with VBA
  • Sewer Plans altered – sent to water company when required
  • Dial Before You Digcompliance  
  • Council Road Opening permits where required.
  • Work Cover Notices submitted where required.
  • All work carried out according to AS/NZS3500.
  • Use Trench Shields/ Safe Trench Methods
  • Bin Hire, when required, to remove rubbish and excavated soil from site
  • Back fill option with crushed rocks when performing excavation under concrete
  • Concrete cutting
  • Sourcing excavators varying from large units to small units that will go through a doorway
  • Certificate of Compliance supplied where required

 

5. Maintenance

We offer one-year warranties to all of our clients on all blockage projects. This protects you if a blockage occurs in the same place. If required, we can also provide pipe maintenance and checks to confirm that everything is running up-to-scratch after your plumbing job is complete. However, we do not anticipate this being an issue, as the O’Shea Plumbing team puts time and care into every job to make sure it’s functioning smoothly from the start. Our effective solutions and professional services are sure to leave you fully satisfied.

 

PLEASE KEEP IN MIND  – GOOD DRAINS DON’T BLOCK

 

To learn or get started clearing your blocked drains, call O’Shea Plumbing today at 03 9888 2887!