What Our Customers Say | Testimonials

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Daniel did a wonderful job finding our water leak yesterday and then answered our neverending questions with patience and clarity. Not only was he friendly and approachable, he is evidently an excellent plumber and I'll be sure to contact Daniel and O'Shea's Plumbing again if we need it!
O’Shea plumbing booked me in for the very next morning. Richard arrived spot on time and was so very courteous and polite. Explained everything and fixed my blocked toilet in a speedy manner. Not only that he cleaned it too! It was an unpleasant job but Richard in no way made me feel bad. Lovely guy and amazing service. Have used O’Sheas before and will always use when I need a plumber. Thank you Richard.
Daniel was great. Knowledgeable and understanding of the situation. He took the time to explain all my options for a new hot water service. Also, he is a very nice, polite, young man who I would be happy to have back any time.
Great service. Most plumbers are only doing quotes via email. O'Shea's plumbing showed up to quote in person, which is great when you have lots of questions and want different options. A big thanks to Adrian and Cam who completed the work to my satisfaction, will be using again.
We engaged The Local Plumber company for issues with a leaking valve to our gas hot water system.Regrettably the first plumber  ‘sabotaged’ our gas hot water system and surreptitiously shut down the gas, rendering us without hot water and leaving us with a quote of around $2500 for a new unit.To get a second opinion,  we engaged O’Shea plumbing. Josh attended. He was very professional, polite, skilful, and an excellent communicator. Josh was able to restart our hot water system and change over the leaking valve for a few hundred dollars. Our gas hot water system was fine and didn’t require replacementWe highly recommend Josh for his honesty, integrity and his professionalism. And we recommend O’Shea plumbing. Booking a plumber via their call centre was a pleasant experience - good old fashion, friendly service. We would definitely use O’Shea plumbing again.
I had someone come out to look at some concerning noises my toilets were making. Everyone is so lovely, from the office team who called me back quickly after I'd made an online enquiry, and kept me up to date on when someone would arrive, to the plumber, who was incredibly thorough and professional. While the issue I had turned out to be nothing major, it's like night and day in terms of service I've received elsewhere. I will 100% be using them the next time something happens and recommending them to others as well! My massive thanks to the entire team.
Daniel was excellent. Communicated when he would arrive. Identified the problem quickly and was transparent and honest in case he made a mistake. But he was spot on and quickly fixed the issue causing the leak. He was also very polite and overall just a good bloke. Hope his boss rewards him in the future.
I have been very happy with O’Shea Plumbing. All staff go out of their way to assist in any way they can & only too happy to share ideas with their experience on plumbing issues & particularly bathroom alterations. Special mention to Chris & David for their professionalism.
Both Jean Paul and Luke were fabulous in installing 2 mixer taps and replacing the shower hose. I really appreciated their patience with a few hick ups we had with the supplier with one of the taps. Many thanks to both. Trinidad Wallace
So happy with my first plumbing experience. Call picked up quick and visit scheduled in. Jean Paul fixed my leaking taps and gave a few quotes for extras to accept when I'm ready to do. No pressure to do anything. Very polite, friendly, tidy and patient in explaining the job. Really liked the ipads, quoting and billing system too! Thanks again
I made contact with O'Shea and as it was not an emergency I was accepting of a 24hr TAT. Jean-Paul contact me before he arrived to ensure the appointment is still open. He arrived on time; Jean-Paul was friendly, explained what the issue was, adjusted a couple of things to get me out of trouble and was transparent with next steps. Very pleased with Jean-Paul! thanks mate!
We had Duncan come have a look at our gas hot water system and we couldn’t have been more impressed with his service. As well as finding the problem, he made an active effort to explain how the system works, the issue and its consequences. He was honest, professional and knowledgeable. We will be coming back to O’Shea for any plumbing needs in the future. Highly recommended.
A big thank you to Daniel from O’Shea plumbing who attended my home this morning, not only was he here on time but professional from he moment he stepped in the front door!. Very thorough, very helpful, offered additional advice and carried out all work required.Keep up the great work Daniel! 😃 and thank you to Mark and the team at O’Shea for getting Daniel on-site today!.
Very professional and genuine. I had a plumber come out to quote me for installations of 2 washing machines. And I had the job booked and paid deposit. But since it was a new build and appropriate plumbing wasn’t done in first place. I went to my builder, who then agreed to fix it for me. O’Shea offfice team was very considerate and cancelled the booking and refunded the deposit immediately. If I have any problems in future I know who I’ll be reaching out to.
We had a great experience from start to finish. Josh provided the initial inspection & quote. David then did an awesome job of the work & was really respectful & nice to deal with. Well done on valuing the customer’s experience.
Great service from the moment I called. Daniel came out to fix our plumbing issue and he was very prompt , professional and explained to us throughly what was wrong. He gave us a quote and was able to complete the job on the day . Fantastic service . Thank you so much Daniel and O’Shea plumbing . Highly recommend to anyone.!
Chris was extremely helpful, courteous and generous with his time as he managed a job that grew from a simple washing machine installation to a far more complex procedure. Really appreciated the transparency around time and costs as well. Would recommend to anyone!
Had a kitchen mixer tap replaced and mini stops installed. From booking to installation the whole process was really easy and efficient. Highly recommend. Customer service excellent. Friendly staff on phone and Plumber was great.
I had a problem with a pipe leaking under my house. Andrew crawled under the house and quickly identified the issue. His profession and knowledge of all plumbing-related work are second to none. He explained everything in detail patiently, ensuring I knew everything before he carried out his work. His solution to the problem is efficient and cost-effective. I will recommend him to anyone.
Ethan was very prompt, polite and respectful. He carried out the water heater installation in a professional and timely manner. He was able to answer any questions that I had. He also left the area very clean and tidy, on completion of the job. I would certainly recommend him and O’Shea Plumbing.
Had a leak from a broken pipe in the front garden. Daniel responded same day and fixed the issue in under 20mins. Daniel was very knowledgeable and professional. Would definitely recommend O’Shea’s and if you get the opportunity request Daniel, you won’t be disappointed!!
Daniel was very friendly, reliable and knowledgeable. He answered all my questions with ease and explained everything. He quoted me for the job and completed the 2 major plumbing concerns that I have had for quite some time now. Very happy with the outcome.I would not hesitate to recommend O’Shea Plumbing and would certainly request Daniel if I could in the future for any further plumbing issues.
Paul was awesome.Good communication throughout the whole intervention, quick and efficient for a reasonable cost. Sent a contact form through the website and got called back right away by the lovely Kerry-Ann to organise assistance at my most convenient date. Problem fixed on the day.Highly recommend their services.Thanks again to the whole team.PS: Remember to tip your plumber when they do a good job. Doesn't seem much but he does make their day and they deserve it.
Had a great experience with O'Shea plumbing. Cam came on time and explained the issue and required fixed it the same day. The quote and payment process was also nice and simple. Cam was very polite. Would not hesitate to recommend
Daniel came today to a blockage in our sewer pipe. He was friendly and efficient. He explained the procedure and quote very well and we went ahead straight away. He was careful bringing the equipment in and out of the house. After fixing the blockage he explained what the issue was and it's now flowing perfectly.We would not hesitate to recommend Daniel especially and O'Shea Plumbing to family and friends. Excellent.Graeme WilsonBundoora.
Telephone and plumbing service were friendly and efficient, and I was able to book an appointment 4 days in advance. Cost was reasonable and explained well. My shower taps were replaced immaculately and now work smoothly with no water leakage. I also appreciated the great communication from O’Shea Plumbing; I was given specific timeframes and contacted when earlier plumbing sessions were offered.
I had an instant hot water service pack it in on a Friday night (of course!). O’Shea were brilliant right from the initial call. Anne was sympathetic to the situation and very clear on next steps. Installer Chris arrived very quickly, and was fast, efficient, respectful of my home, and did a quality job. He also shuffled around other jobs on the other side of the city to ensure I was back with hot water as quickly as possible - midday Saturday. I’d definitely recommend these guys.
Highly recommend for anyone looking for good quality, reliable and affordable service!Daniel came to fix an issue we had where we weren't getting any hot water out of our shower faucet. He was super friendly, knowledgeable and quick in finding and explaining the problem.He had it fixed in no time at all and left everything in perfect working order!Thank you for the amazing service!
The plumber who came to our rescue was terrific. He was very polite & friendly & took his shoes off at the front door without even asking if he had to or not.He knew immediately what the problem was & got on with the repair.I am very happy with their service & would recommend them to anyone. He even called before hand & told me he would be at my place in 30 mins & he was.
Had Cam and Chris from O’Sheas here all day installing my outdoor drainage system. Highly recommend them both. They were extremely hard working, professional and friendly guys. Owner Jarrett was also brilliant with doing the quoting and leading the project. He was generous with his time explaining the quote. All around highly recommend this company!!!
We had one of our gas heaters repaired and both of our heaters cleaned and serviced. O’Shea were responsive to our request. The Plumber turned up on time and did an excellent job. When we had a small issue it resolved quickly. They were professional, friendly and transparent about the costs and process. Would recommend this company.
Chris was awesome, helped us fix a burst pipe within hours behind a concrete wall. Did a fantastic job and was really nice to deal with. Would highly recommend Chris to anyone from Osheas
Had a great experience with O’Shea Plumbing. Called them at 8am on Saturday morning. Problem was fixed by 10.30am. Anne was very helpful when I called to book a plumber, and when Andrew arrived he was helpful, communicative and honest about the work required. Highly recommend these guys and will be using them again.
Everyone I dealt with was great. The office staff were very efficient. Scott and his team did a great job, explained and showed me everything, very polite and everything was spotless when they left. Very happy.
Paul from O'Shea plumbing was amazing. He was friendly, punctual and professional and got our gas heater working. The receptionist was also lovely and helpful. I would definitely recommend this service and will use them again. Thank you!
Excellent and friendly customer service by both Andrew and Ethan. They were very quick to get here, quick at fixing our issue and very up front about everything when quoting. Would recommend!
Our drains were severely blocked to the point the sewerage water was coming out of the shower drain. To make matters worse it happened on the weekend. We called multiple plumbers and none of them either answered or returned my call. Anne answered on our first call and was super lovely to deal with. She advised the plumber would be out within the hour and explained the payment process upfront. Within the hour Scott the plumber called and told us what time he’d be at ours. Scott was professional and informative throughout ensuring our issue was resolved before leaving. I wouldn’t hesitate to recommend O Shea plumbers to anyone needing plumbing work within the eastern suburb's. They’ll now be my go to plumbers. Thanks again!
The gentleman who came to provide me with the quotation was very polite and professional. They explain in detail how they will solve the issue and provide you a fixed price quotation before they start the job. The quotation was clear and detailed. An honest local business.
Excellent! Had a leak in a copper pipe. He knew exactly what to do. Found it and fixed it without issue. Also exceptional customer service. Adam explained what was happening which I appreciated. I was well impressed. They are great plumbers and highly recommend.
What can I say! We are very pleased with the result of our new shower unit installed by the friendly and professional Daniel. It was well worth the wait, due to the shower component being very hard to find. From day one, the team at O'Shea was very helpful in getting us the product and end result we were after and helped us along the way. Good quality results, friendly and efficient. Would highly recommend!
Excellent service from admin staff, to Adam providing a prompt and fair quote through to Cameron replacing flashing around our chimney and installing rain heads/overflow heads. Professional, courteous, on time, clean up and communicate well with the clients. Highly recommend
Paul arrived punctually and outlined clearly what the service to our heater entailed. He was efficient and communicated well with me about what he was doing, offering advice for the future maintenance of the heater. He was friendly and I felt confident that the job had been well done.
Andrew was quick, professional, polite and was able to quickly clear the toilet drainage line after our 4 year-old blocked it by flushing plastic cups down the line. Happy with Andrew. Not so happy with 4 year-old.
My hot water service died on the Friday night. Rang O'Shea's Plumbing on Sunday Morning. My call was answered immediately and the receptionist was very pleasant and empathetic. I organised for a plumber to come out on Monday morning between 10 and 12 and that my plumber would call 30 min before. I received a call that morning just after 9:30 from Cam. He was very friendly and advised he was on his way. On arrival, he was very friendly and genuine. He gave me an honest up front quote on the spot and fully explained what was required. He also advised that he needed to check my gas metre and gas lines which may cost extra if there were leaks detected. (Thankfully all good). He provided a number of options and choices with good pricing. Most importantly he was able to do the works that day. Payment was easy with EFTPOS available, 20% deposit and balance on completion of the job. Finally his work was neat and tidy and all rubbish removed and he fully explained hot to check and relight the pilot. Very happy. Would recommend O'Shea's Plumbing and will use them again.
Adam detected and competently fixed our roof plumbing issues, explaining the issues and our repair options very well. We were confident about his honesty and the quality of his work. Reasonably priced. Highly recommended.
Andrew was very courteous from first contact.He called to advise he was enroute and thoroughly explained the process for leak detection and repair after the initial assessment.Andrew promptly followed up with photos (as I couldn’t be there) and happily answered any queries I had. Communication was clear and pricing reasonable. Would definitely recommend this company and Andrew for any future works.
Excellent Service. Had leaky toilet and they came out and fixed the next day. Damian rang me in advance, came over and gave me a quote, fixed and gave me a detailed explanation of what was done. Problem solved! Did a neat job of siliconing toilet back in. There is no call out fee if you choose not to proceed with work quoted.
Jeff was prompt, professional, and personable. He took the time to explain the problem with our service clearly and competently; the repairs were completed in a knowledgeable, timely and very tidy manner.Many thanks to Jeff and O'Shea Plumbing.
Jeff from O'Shea Plumbing was very good at evaluating my water tank needs, very professional and covered all grounds necessary on the issue. Most importantly, they charged $ fee on coming to my house to give me a quote. I highly recommend them to anyone.
Contacted the office 2 days ago and the team on the other end had wonderful customer service and help me set up a day and time which I then had to change late notice, which they happily did for me.I had Adam who had exceptional customer service and knowledge, let me know when he would be here in advance so I could be ready.He fixed the problem nice and quick, also helped me understand what other services they offer which I actually needed.Would recommend, absolutely hassle free exceptional service.Thank you Adam and team.
After the big storms last week had Adam come and do an investigation. Very thorough and helpful. Didn’t try and push unnecessary work on us. It was great to have trades people turn up when they say they will and their communication was excellent. Very pleased with the end result and their follow up is great. Can definitely recommend O'Shea's plumbing and will certainly be using them again.
From arranging the call out with the admin staff to the plumber Adam, the experience with O'Shea Plumbing was fantastic. Could not rate Adam highly enough. Reliable, honest and highly experienced, he went above and beyond and found an ongoing issue almost immediately. The quality of the work was brilliant and at a great price point. On top of that, was just a genuinely good bloke. Check these guys out if you want an experienced, reliable and honest plumber. Highly recommend.
Andrew came round to service a gas issue with my hot plates and heating units.He was one of the most professional, respectful, efficient and kind workers you could hope to find.Took the time to explain everything he could/would do in detail beforehand and implied no pressure to rush into decisions or actions.Nothing but a positive experience dealing with him and highly recommended.
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