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In this next case study, a resident of Mount Waverley by the name of Stewart gave the team at O’Shea Plumbing a call, with an issue regarding a blocked drain (storm water) and blocked sewer. This was a job for our senior plumber Grant – who promptly visited onsite to deliver solutions backed by years of practical experience. As a plumber in Mount Waverley, he is in a well placed proximity to most locations in the Melbourne region.
Some options (with accompanying quotations) were provided as potentialities in unblocking the drains, which included cable, water jet machine and drain camera methods. Stewart chose to proceed with a water jet and camera option – which resulted in a successful sewer clearance.
The drain camera revealed faults with the drain, but the conclusion was that it would remain serviceable, for at least the time being.
The storm water drain was shown to have structural breakage and partial collapse. To deal with this particular problem, Grant once again went ‘back to the drawing board’, preparing quotes and recommendations in replacing sections of the drain, as part of a sewer replacement.
This was, of course, all performed in adherence to relevant regulations/protocol and included a substantial amount of ‘background work’. This took the form of Monash Council permits, inspections to meet Monash Council Inspector’s requirement, bin hire, concrete cutting/hole boring, excavating, ‘Dial Before You Dig’ permits and, of course, a complete clean up of site – amongst many other aspects.
With the problem at hand resolved quickly and meticulously, Stewart was very happy. He is now considering further work to be done by O’Shea Plumbing. And, that high level of loyalty is exactly what we aim to endear (through our hard work and dedicated customer service) in all our clients!