Published in Case Studies, 16th Sep 2020
Raelene has been a long term client of O’Shea Plumbing and has trusted us to provide her with good advice and even better workmanship. Over the years, O’Shea Plumbing has sorted her issue with flooding and tap issues. On this occasion, Raelene went downstairs to find her 20-year-old electric Hot Water Unit (HWU) was leaking on the floor. She instantly shut it off and called O’Shea Plumbing.
Jarett (O’Shea Plumbing Manager) arrived that afternoon to discuss options with Raelene. It was found that the water leak had damaged the electrical components of the HWU. Both Jarett and Raelene decided that it would not be worthwhile attempting to fix the old unit, as this money could be put to better use purchasing a brand new HWU.
Jarett and Raelene discussed the different options from getting a new electric unit to installing a new gas HWU. Raelene liked the idea of a new gas continuous flow hot water unit, which would be located closer to the bathroom meaning that there would be a shorter lag time in the delivery of hot water.
This would also mean that Raelene would need a new gas supply pipe to feed the new hot water unit. Jarett put together a quote, including the gas fitting, which was accepted immediately by Raelene.
The next day Andrew (O’Shea Plumbing team member), Jarett and a licensed electrician arrived to discuss the job and what needed to be done. Andrew completed the required tests on the existing gas supply pipe, to test for gas leaks before any works had started. Andrew worked on fixing the new HWU to the wall and running the gas pipe in a trench from the gas meter to the HWU. He then had to crawl under the house and connect the hot and cold water pipes to the appropriate pipe penetrating this through the double brick wall and connect the water points to the new HWU.
While the electrician decommissioned the old electric HWU, Andrew went about disconnecting the plumbing side of things. With the old unit removed they had additionally created a perfect storage alcove downstairs.
Once the HWU was up and running Andrew completed a series of test beginning with checking inlet gas pressures, a 7KPA gas test on the new copper gas supply pipe as well another 1.5KPA gas test on the entire gas system. This ensured that Andrew had done his work properly and that Raelene had the confidence in knowing that there were no gas leaks in her house. Andrew also measured the temperature of the hot water at the closest fixture to make sure that there were no faults with the HWU itself.
Raelene trusted O’Shea Plumbing to help her make a good choice in fixing her hot water problem and was very happy with the end result. Another job well done!
O’Shea Plumbing specialises in Hot Water service, repair and installation in Melbourne. We offer repair and replacement systems across leading brands including Rheem, Aquamax, Rinnai, Stiebel Eltron and Vulcan. Call us today for a quote – (03) 9888 2887