Published in Case Studies, 12th Jul 2019
‘Geoff’ and his wife, from Wantirna VIC, arrived home in the dead of winter to find that their ducted heater had just died on them. Granted, the unit was 30 years old! But after spending the last 3 months in northern WA (where the temperatures hit 40 degrees and above) they were quickly reminded of just how cold a VIC winter can be!
They did not hesitate in contacting a plumber to fix the issue. After contacting our friendly team at O’Shea Plumbing, our plumber ‘Jarett’ arrived onsite wearing a nice warm jacket to find Geoff and his wife in similar attire.
Upon inspection of the ducted heater, Jarrett promptly advised them that they were better off spending the money on replacing this ‘relic’ with an entirely new unit. It would be less-than-economical trying to fix a heater that was obviously quite past it’s ‘used-by-date’ – you’d essentially be throwing money away!
Geoff agreed and he was provided with options on different heaters. Choosing the one that looked the best for his and his wife’s needs, Geoff accepted Jarrett’s quote and paid a small deposit. Jarrett ordered the new ducted heater to be delivered the next day from the team at the ‘Plumbers Supplies Co-op’ in Mitcham, VIC.
Jarrett and Andrew arrived onsite at 8am the next day and went about testing the existing gas lines. He then proceeded with removing the existing ducted heater. From here, he installed the base box and flashing. This keeps inclement weather and pests (like rodents) from entering underneath the house.
Our plumber had the new ducted heater ready for use in a flash. But before lighting and commissioning the heater, he followed regulations by performing another pressure test on the entire gas installation. Everything was proven gas-tight. A Victorian Building Authority Certificate of Compliance was supplied to Geoff, certifying that all the work was done to comply with standards.
Needless to say, Geoff and his wife were incredibly relieved that they wouldn’t have to get through another night without the luxury of having hot air heating their rooms. At O’Shea Plumbing, we know things like this make a big difference to our clients, so we work hard to make things happen!