Published in Blocked Drains, 6th Oct 2021
O’Shea help a client in Bulleen with a range of plumbing issues Carrol lives in her Bulleen family home which is quite dated. It is a beautiful home but, unfortunately, the plumbing is starting to become old and faulty. Carrol was concerned about who she could trust to have over as it has been years since she needed a tradesperson. Carrol called the Mt Waverley office of O’Shea Plumbing stating that she was worried about a few general plumbing problems around the house and would like an experienced plumber to listen to her concerns and have a chat with her about potential issues and options to rectify them. Andrew was greeted on-site by Carrol, as she was a new client he introduced himself and O’Shea Plumbing. Andrew explained how the O’Shea Plumbing service works and listened to what Carrol was wanting. The first issue was a water leak in the shower, the second was a rust spot in a box gutter, but her main concern was that during heavy rains the stormwater drain would overflow at her driveway and flood her carport. Andrew provided Carrol with options to investigate the shower leak, replace the badly rusted section of flashing (cover over timber) as well as put a protective paint over the remainder of the gutter. Andrew also provided Carol with options to either use a cable machine or water jet to clear the blockage in the stormwater drain and explained the pros and cons of each. Carol approved the works and asked if they could proceed ASAP. As soon as the flashing came into the office, Andrew and Loc (Luke, another O’Shea Plumber) went to Carol’s property to complete the required works. Andrew looked after the shower leak and roof works, while Loc used the water jet to clear the stormwater drain. Loc used the drain camera first to get a look at the drain before works and found that there were multiple sections where tree roots had infiltrated the drainpipe, as well as a large volume of sludge (broken down leaf matter, dirt and water) sitting in the drain. Loc then worked the water jet back and forth blasting the tree roots and sludge into nothing, when all of a sudden the water (which had started filling the grate drain) started to dissipate. Loc put the camera back down the drain to investigate his work to find that the existing stormwater drain had no more roots in it and minimal sludge – the drain blockage was cleared! To ensure a thorough drain cleaning, Loc put the camera all the way down from the furthest point to the legal point of discharge. O’Shea Plumbing now had the knowledge that there is no more obstructions in the stormwater drain and that they had provided Carrol with very good service. Great work team! For all of your general and emergency plumbing problems, call the team at O’Shea Plumbing on (03) 9888 2887
Published in Case Studies, 29th Sep 2021
O’Shea assists a client from Sydenham with their Hot Water Unit Kayla, a resident in Sydenham, called the O’Shea Plumbing office concerned that her hot water unit (HWU) was leaking and wanted some options to fix this before it was completely out of action. Nathaniel from O’Shea Plumbing arrived on site shortly after the phone call and had a look at the existing storage HWU. Unfortunately, the HWU had a split cylinder and was releasing a fairly large amount of water down the blind side of her house. Nathaniel explained the situation and spoke to Kayla about her options to move forward. Nathaniel gave options to replace the existing unit with a like-for-like HWU, different brands of storage HWU as well as upgrading the existing to a newer continuous flow HWU. Kayla made a decision and asked for Nathaniel to provide a quote for an upgrade to her plumbing and loved the idea of upgrading to a continuous flow unit. Before Nathaniel provided a quote he asked Kayla if there were any other plumbing issues that she wanted him to have a look at. Kayla replied, “can you replace toilets?” to which the answer was yes! Kayla showed the existing toilets and explained what she wanted. She also then asked if Nathaniel could replace her sink mixer tap as she did not like the current one. O’Shea Plumbing can assist with all kinds of general plumbing needs, so some replacements were no dilemma for our team! Nathaniel went to his plumbing van on the street and wrote up a quote with prices for each individual task as well as a package deal that combined all of the proposed works, greatly reducing the price. The package deal was a no brainer for Kayla who paid a deposit then and there, meaning the job was now active. Nathaniel organised all of the necessary materials, an electrician and an extra O’Shea Plumber to divide the works between them. Two days later Nathaniel and Scott arrived at Kayla’s Sydenham home and managed to install a new continuous flow HWU, two new toilet suites as well as the kitchen mixer tap. Kayla was so happy that all of her plumbing issues were dealt with professionally, neatly in a timely and caring manner. Another job well done. Great work team! O’Shea Plumbing are the plumbers Melbourne can rely on! Call us today on (03) 9888 2887.
Published in Case Studies, 14th Sep 2021
We assist Fan from Wantirna with a sewer pipe replacement Fan rang O’Shea Plumbing’s head office regarding a poor sewer pipe that he thought needed replacing. The O’Shea office team set up an appointment for later that day. Andrew arrived that afternoon with Steve who spoke with Fan listening and understanding what Fan required and his expectations of the job. Andrew and Steve then had a look at the existing drainage system and came up with a plan which suited Fan’s requirements as well as fulfilled their duties as qualified experienced plumbers to the relevant governing authorities. Andrew provided Fan with options that best suited his requirements and discussed with him what was involved in each of the jobs as well as the expected time frames. That night Fan accepted the works and paid a deposit, the next morning (Friday) all the materials and a bin were ordered and the job was to commence on the following Monday. Monday morning arrived, Steve and Andrew got to work and proceeded in digging the trench required to lay the new sewer pipe. By that afternoon the majority of the job was complete and all that remained was to connect the new sewer up to the remaining waste pipes and mains connection. This was put off until the next day so that the client could use their water fixtures overnight. Tuesday morning Steve and Andrew got to the site and swiftly finished off the works, by midday the job was complete and all that was left was for Andrew to tidy up the front yard. Fan was so happy that he left us a 5-star review on Google stating that “O’Shea Plumbing renewed the sewer pipe. They did it in a professional and timely way. The job was done in a perfect way. I would recommend their service if anyone needs”. Another happy client! O’Shea Plumbing are the plumbers Melbourne can rely on! Call us today on (03) 9888 2887
Published in Case Studies, 14th Sep 2021
O’Shea Plumbing helps out Charles from Ferntree Gully with new garden tap fittings Charles is a loyal client who has relied on the professional plumbing services from O’Shea Plumbing on a few separate occasions. With concerns ranging from stormwater issues, to fixture installs and gas renewal. On this occasion, Charles was enjoying a coffee in the morning and heard a large bang outside of his home, once outside it was evident what had happened. Charles immediately turned off the garden tap which was still running and had blown off the connection which was there. The connection to the garden tap had not simply come off, but it had exploded apart and would require new fittings. Charles gave us a call and Andrew arrive shortly after to take a look. After investigating the tap, Andrew provided Charles with a quote to fix the tap and also spoke about options for upgrading. O’Shea will always inform the customer of the pros, cons and benefits of each plumbing option but the final decision is always up to the client. Charles decided to fix it this time around and if the same thing happened again then an upgrade would follow. Andrew organised the material required to fix the tap and completed the job with no fuss. No job is too small No job is too small or too big for O’Shea plumbing! The team at O’Shea will work hard to find you the best solution regardless of the size of the job. Call us today on (03) 9888 2887 – The plumber Melbourne locals can turn to for all kinds of emergency and general plumbing problems.