Published in Case Studies, 27th Aug 2018
Here at O’Shea Plumbing HQ, we recently had a phone call from Natalie (a very valued long term client) about a blocked drain. The sewer drain had been cleared of tree roots, but our client wanted long term solutions. Our trusty team members were on hand to provide quotes for both a partial sewer replacement, and a section of stormwater drain.
The work was confirmed by Natalie and completed as quoted. As plumbers in Elwood (inner suburb of Melbourne) must, of course, comply with State regulations, all work was completed in accordance with the Local Sewerage Authority, the Victoria Building Authority, and in compliance with AS/NZS 3500 standards.
Therefore, consent was obtained from South East Water and inspections were booked before any work was undertaken. Specifically, a Road Opening Permit and a Dial Before You Dig (generally storm water only) applications were made, processed and granted.
At this point the team also made sure all equipment was made available, and that a protocol was drafted before the practical application of the plumbing work could begin. A bin was provided to remove excess excavated soil and rubbish from the site, and a plan was enacted to leave all areas in a clean state. It was agreed that an excavator would be sourced and that excavated soil from under paved area would be removed from site, and back filled with crushed rock.
We are pleased to report that the all the planning and hard work paid off. Natalie was very happy with the job, and exceptionally relieved to have her plumbing issues sorted with peace-of-mind into the future. It made it so rewarding when O’Shea Plumbing received positive feedback by way of an SMS from Natalie. “It’s at moments like now (as the rain pelts down) i’m very grateful for all the recent good plumbing work. Thanks Grant (and Keith). Cheers, Natalie.”
If you too are experiencing issues like Natalie and need your plumbing fixed promptly (yet thoroughly) don’t hesitate to pick up the phone and give our friendly team a call today on 03 9888 2887!